Last updated: 4/04/2025
1. Introduction
Welcome to Immotrio (“we,” “us,” “our”). We are committed to protecting and respecting your privacy in accordance with Luxembourg and European Union data protection laws, including the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website.
2. Data Controller
Immotrio is the data controller responsible for your personal data. Our registered office is located in Luxembourg. For any privacy-related inquiries, please contact us at contact@immotrio.lu.
3. Information We Collect
We may collect the following types of personal data:
-
Contact Information: Name, email address, telephone number.
-
User Interaction Data: IP address, browser type, and usage data collected via cookies or similar technologies.
-
Property Preferences: Data you provide when inquiring about properties (e.g., location preferences, budget, etc.).
-
Optional Data: Any other information you voluntarily submit (e.g., registration details, feedback, or survey responses).
4. How We Use Your Data
We use your personal data to:
-
Provide and improve our services.
-
Respond to inquiries and facilitate communication.
-
Process transactions and manage listings.
-
Personalize your experience on our website.
-
Comply with legal obligations and protect our rights.
5. Data Sharing and Disclosure
Your personal data may be shared with:
-
Service Providers: Trusted third parties who assist in operating our website, processing data, or conducting marketing activities.
-
Legal Authorities: If required by law or to protect our legal rights.
-
Business Transfers: In connection with mergers, acquisitions, or asset sales, subject to confidentiality agreements.
We ensure that any third parties processing your data adhere to appropriate data protection standards.
6. Data Security and Retention
We implement technical and organizational measures to safeguard your data against unauthorized access, alteration, or disclosure. Personal data is retained only as long as necessary to fulfill the purposes described herein or as required by law.
7. Your Rights
Under the GDPR, you have the right to:
-
Access, rectify, or erase your personal data.
-
Restrict or object to certain processing activities.
-
Data portability.
-
Withdraw your consent at any time, where applicable.
To exercise these rights, please contact us using the details provided below.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your user experience, analyze website traffic, and support our marketing efforts. Detailed information about our cookie practices is provided in our Cookie Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised update date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: contact@immotrio.lu